Airport AI

Help Airport Customers Instantly with an AI Chatbot from Voxly Digital

  • Automate up to 80% of customer service inquiries.
  • Add an AI powered Self-Service hub to your website.
  • Improve passenger experience and save operational costs.
  • Upsell Parking, VIP lounge, Flight Updates, Departures and Arrivals.
Airport passenger using an AI chatbot on her phone beneath departure boards
Smiling traveller with backpack holding a passport in an airport terminal Airport car park with AI icons illustrating automated parking booking and payment

AI drives airport customer service and lowers operational costs

24/7 customer support, powered by AI and your data.

Integrated Car Parking & Other Services

Airport visitors can use an AI Chatbot from Voxly Digital to manage car park booking, lounge access, fast track security and other premium services – driving upgrades to the Airport Experience.

Couple loading luggage into their car at an airport car park

AI-Powered Instant Answers

An AI-powered chatbot for Airports can provide instant 24/7 responses to passenger questions. This reduces in person support at the Airport, via Phone & Live Chat – lowering wait times, improving customer satisfaction, and driving down support costs.

Woman smiling on her phone beside an airport departures board

Live Flight Times, Arrivals, & Departures

AI Chatbots can provide real-time flight arrivals & departures times, gate changes, baggage claim info, security wait times, and more.

Passengers walking beneath flight departure boards in an airport terminal

Web, WhatsApp, Voice, and more

Meet customers on their phones through their messaging channels like WhatsApp, Facebook Messenger, a native Web Widget, and more.

Woman smiling while messaging on her phone at a table
Hand on a smartphone with a floating customer service chatbot conversation

Drive Better Customer Experience with AI from Voxly Digital

Boost customer satisfaction and drive new revenue by deploying an AI chatbot from Voxly Digital. It can provide instant, 24/7 information about parking, managing check-in and baggage, security and entry rules, and other FAQs.

By offering proactive assistance and answering queries efficiently, an AI chatbot from Voxly Digital creates a smoother, more positive travel experience and higher customer satisfaction for your Airport.

Lower Airport Operational Costs with AI

AI Chatbots can answer up to 80% of users' questions. That means you’ll have more resources to focus on efficiency and operational issues at your Airport.

Save valuable staff time by implementing an AI chatbot from Voxly Digital.

Traveller pulling a wheeled suitcase through an airport terminal
Family with two young children waiting in an airport departure lounge

A Safe, On-Brand AI Experience powered by Your Data

Voxly Digital's AI chatbots are designed to provide secure, compliant, and on-brand interactions. Customers get accurate information that reflects your airport's Brand and tone of voice.

By leveraging your data and our AI guardrails, we guard against AI hallucinations and create a safe and trustworthy experience for your users.

Download our Ebook

The Intelligent Airport

Six figure savings with an ROI of over 100%. Learn how airports are benefiting from AI.

Two smiling travellers looking at a phone beside airport flight information screens

Bring AI to your airport

See how an AI assistant can answer passenger questions 24/7 and free up your customer service team.

Talk to an Expert