Banks, credit card providers, and insurance company’s are using Voice to provide customers with a super easy way to access account information, and also to provide advice and value added content. Banking customers can already check balances, pay bills or track spending habits using voice, and it’s anticipated that consumers will also be able to access financial advisory services via voice. Examples:

• Account information and access.
• Customer initiated bank transactions.
• Stock market prices.

​Notable voice apps:

• Charles Schwab: Providing account info and offers to high bank balance customers.
• Capital One: Account access and spending tracker.
• Bank of America’s award winning voice app ‘Erica’.