Voxly Vision Terms of Service
- Jul 20, 2000
- 7 min read
Effective date: 21 July 2026
These Terms of Service (the “Terms”) govern access to and use of Voxly Vision, including the Voxly Vision website, Slack app, integrations, application programming interfaces and related services (together, the “Service”).
The Service is provided by Dolphin Haley LTD, trading as Voxly, Voxly Digital, Starla and Voxly Vision (“Voxly”, “we”, “us” or “our”). Dolphin Haley LTD is registered in England and Wales under company number 08396885.
By installing, accessing or using the Service, you agree to these Terms. If you use the Service on behalf of a company or other organisation, you confirm that you have authority to bind that organisation to these Terms. If you do not agree to these Terms, do not install or use the Service.
1. The Service
Voxly Vision is an AI-assisted service that evaluates brand, marketing and advertising assets against selected rules, policies and compliance frameworks. Depending on the features available to you, the Service may allow you to upload assets, request evaluations, review results, download reports and access evaluation history.
The Service is intended to support professional review. It does not replace legal advice, regulatory advice, an organisation’s approval procedures or qualified human judgement.
2. Eligibility and authorised use
You must be at least 16 years old and legally able to enter into these Terms. The Service is intended primarily for workplace and business use.
You may only use the Service for lawful purposes and in accordance with these Terms. If your employer or another organisation provides your access, that organisation may control your account, workspace, content and continued access to the Service.
3. Accounts and workspace administration
You are responsible for providing accurate account information and for protecting your login credentials. You must promptly notify us if you believe an account or workspace has been accessed without authorisation.
Workspace owners and administrators are responsible for ensuring that they have authority to install integrations, invite members, submit organisational content and permit Voxly to process that content.
Where the Service provisions or links an account using information supplied by an integration provider, you must complete any identity-verification or account-claim
process we reasonably require before receiving full account access.
4. Voxly Vision for Slack
An authorised Slack workspace member may install Voxly Vision through Slack’s OAuth authorisation process. Workspace members can then run /voxly-evaluate, deliberately submit an asset, choose one or more evaluation frameworks and receive progress and results privately in Slack. Members can run /voxly-help or message the app for usage guidance.
The Slack app may use a member’s Slack name, member ID and email address to identify the requesting person, link an existing Voxly Vision account or provision an account, attribute evaluations and enforce service limits. Use of the Slack platform remains subject to Slack’s own terms and policies.
A Slack workspace owner or administrator may uninstall the app through Slack. Uninstalling the Slack app does not automatically terminate a separate paid agreement or delete content supplied directly through the Voxly Vision website. Data handling and deletion are described in the Voxly Vision for Slack Privacy Notice.
5. Free usage and paid credits
Eligible Slack members currently receive up to 50 free evaluations per calendar day, resetting at midnight UTC. Free allowances are subject to fair-use, technical and abuse-prevention controls.
Additional credits, subscriptions or paid features may be available through the Voxly Vision website. Prices, taxes, billing periods, included usage and cancellation terms will be presented before purchase. Except where required by law or expressly stated otherwise, purchased credits and fees are non-refundable once used.
We may change free allowances, prices or plan features. Where a change materially affects an existing paid subscription, we will provide notice as required by the applicable agreement or law.
6. Your content
You retain ownership of assets, instructions and other content that you submit to the Service (“Customer Content”).
You grant Voxly a limited, non-exclusive licence to host, copy, transmit, process, analyse and display Customer Content only as necessary to provide, secure, maintain and support the Service, comply with law and enforce these Terms. This licence lasts for as long as the relevant Customer Content is retained in accordance with our privacy notices and any applicable customer agreement.
You confirm that you have all rights and permissions required to submit Customer Content and allow it to be processed. Do not submit content that is unlawful, infringes another person’s rights, violates confidentiality obligations or contains material you are not authorised to disclose.
7. AI-generated evaluations
The Service uses artificial intelligence to analyse submitted assets and generate classifications, explanations and recommendations. AI-generated output may be incomplete, inaccurate, inconsistent or inappropriate.
Evaluation results are provided for decision support only. You are responsible for reviewing results and deciding whether and how to use them. You must not rely on the Service as the sole basis for legal, regulatory, medical, employment, financial or other consequential decisions.
Voxly does not guarantee that an asset complies with every law, regulation, platform rule, contractual requirement or brand policy, or that the Service will identify every potential issue.
8. Acceptable use
You must not:
use the Service unlawfully or to violate another person’s rights;
submit malicious code, malware or content intended to disrupt the Service;
attempt to gain unauthorised access to accounts, systems, data or networks;
probe, scan or test the vulnerability of the Service without written permission;
reverse engineer, copy or reproduce the Service except where applicable law expressly permits it;
bypass usage limits, access controls or security measures;
use automated means to overload, scrape or extract data from the Service;
use the Service to develop or train a competing model or service using Voxly output or proprietary materials without written permission;
misrepresent AI-generated output as guaranteed legal or regulatory approval; or
use the Service in a way that could harm Voxly, Slack, another provider or another person.
9. Third-party services
The Service relies on third-party platforms and providers, including Slack, cloud-infrastructure providers, payment providers and AI-processing providers. Their services may be governed by separate terms and may occasionally become unavailable or change.
Voxly is not responsible for third-party services outside our reasonable control. We may replace a provider where reasonably necessary to operate, secure or improve the
Service.
10. Intellectual property
Voxly and its licensors own the Service, including its software, interface, designs, documentation, evaluation methodology, branding and other intellectual property, excluding Customer Content.
Subject to these Terms and any applicable paid agreement, Voxly grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.
If you provide feedback or suggestions, you allow us to use them without restriction or payment, provided we do not identify you publicly without permission.
11. Privacy and security
Our handling of personal data is described in the Voxly Vision for Slack Privacy Notice and our general Privacy Policy. Those notices explain what data we collect, how it is used, where it is processed, how long it is kept and how to request access or deletion.
We use reasonable administrative, technical and organisational safeguards designed to protect the Service and the data it processes. No online service is completely secure, and we cannot guarantee absolute security.
12. Availability and changes
We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free availability. Maintenance, security events, provider outages, capacity limits or circumstances outside our reasonable control may affect the Service.
We may modify, suspend or discontinue features where reasonably necessary. We will provide appropriate notice where a change materially affects an existing paid service.
13. Suspension and termination
You may stop using the Service at any time. A Slack workspace owner or administrator may uninstall the Slack app through Slack’s app-management settings.
We may restrict, suspend or terminate access if we reasonably believe that you have breached these Terms, created a security or legal risk, failed to pay applicable fees or used the Service in a way that could harm Voxly, our providers or another person. Where appropriate, we will give notice and an opportunity to remedy the issue.
Sections that by their nature should continue after termination—including provisions concerning ownership, disclaimers, liability and governing law—will remain in effect.
14. Disclaimers
The Service is provided on an “as available” basis. To the maximum extent permitted by law, we exclude implied warranties, conditions and representations, including warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement.
Nothing in these Terms affects any statutory rights that cannot lawfully be excluded.
15. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the maximum extent permitted by law, Voxly will not be liable for indirect, incidental, special or consequential loss, loss of profits, revenue, business, goodwill, anticipated savings or data, or decisions made in reliance on AI-generated evaluation results.
For users acting in the course of business, Voxly’s total aggregate liability arising from the Service or these Terms will not exceed the greater of £100 or the fees paid to Voxly for the Service during the 12 months immediately preceding the event giving rise to the claim.
16. Changes to these Terms
We may update these Terms to reflect changes to the Service, our providers, applicable law or our business practices. We will update the effective date above and provide additional notice where a material change requires it.
Continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms, except where applicable law requires a different form of consent.
17. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes, except where applicable consumer law gives an individual the right to bring proceedings elsewhere.
18. Contact
Dolphin Haley LTD
Trading as Voxly, Voxly Digital, Starla and Voxly Vision
Boundary House
Cricketfield Road
Uxbridge
Middlesex, England
UB8 1QG
United Kingdom
Support and legal enquiries:
Voxly Vision for Slack Privacy Notice:
General Privacy Policy:
