News & Insights
News, research and insights from Voxly Digital on Conversational AI, voice assistants and customer experience.
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Job Opening: Full Stack AI Software Engineer (Junior / Mid Level)
Voxly Digital builds full stack enterprise AI software for large multi clients.
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Another year of #Voice: How have UK consumers’ habits changed in 2021?
Voxly Digital explores how UK consumers' use of voice assistants has evolved in 2021, with daily usage up and voice search, music, and smart-speaker ownership increasing. Discover the latest trends in voice technology adoption and how it impacts brands leveraging Amazon Alexa and Google Assistant.
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How significant is voice usage, really?
Voxly Digital's latest report, The State of UK Voice Q2 2021, reveals that 7 in 10 UK consumers have used a voice assistant in the last month, with daily use rising. This article highlights key insights on the growing importance of voice technology, usage habits, and market trends, helping brands navigate the evolving voice landscape.
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How do Gen Z use Voice-Assistant Technology? 6 Insights You Need to Know
Voxly Digital’s State of UK Voice Q1 2021 report reveals that 68% of Gen Z (18-24 year olds) use voice assistants monthly, with smartphones as the preferred platform. Learn how music, search, and utilities drive frequent usage, and explore Gen Z's growing reliance on voice technology for speed and convenience.
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The UK Voice-Assistant Market: 5 Insights You Need to Know
Voxly Digital explores the UK voice-assistant market, revealing that 7 in 10 people use voice assistants like Alexa, Google Assistant, or Siri. With rising daily use, smart-speakers drive higher engagement, while voice search and music remain the top reasons for frequent usage. Discover the latest trends in UK voice technology.
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How has 2020 changed voice-habits?
Explore how the UK's lockdown in 2020 reshaped voice-assistant habits. Voxly Digital's insights reveal shifting user behavior, growing use cases, and changes in trust and confidence with Amazon Alexa and Google Assistant.
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Tommy’s Midwife Voice-App for Amazon Alexa & Google Assistant
Voxly Digital developed a free-search voice algorithm for Tommy’s Midwife, allowing expectant mothers to ask health-related questions via Amazon Alexa and Google Assistant. Learn how this bespoke solution streamlines customer service by providing tailored, real-time answers and supporting pregnancy journeys with expert information.
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The National Hope Service crowdsources Whatsapp voice-notes of thanks for our NHS
Voxly Digital launched The National Hope Service, a WhatsApp chatbot that lets the public send voice-notes of thanks to NHS workers. NHS staff can receive these heartfelt messages of support whenever they need a boost, creating a personal and meaningful way to show appreciation.
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Building a World-Class Chatbot in the Haircare Category: 7 Lessons from a UX Designer
Explore 7 key lessons from Voxly Digital's Conversational UX Specialist on building a world-class chatbot for Unilever's All Things Hair. Learn how Athena offers personalized hairstyle recommendations, dynamic user interactions, and a co-creative experience that drives product discovery and engagement.
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Time to shine, Alexa. Getting the UK through Isolation
Voxly Digital's Time to Shine Alexa report reveals how UK voice-assistant usage surged during COVID-19 isolation. From entertainment to emotional support, voice apps like Alexa and Google Assistant became vital tools for keeping users engaged, informed, and connected during the lockdown. Discover how this shift may shape long-term habits.
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Alexa is part of the family now
Discover how Alexa has become a core member of UK households, with over a third of families using voice-assistants daily for entertainment, education, and family activities. Learn how smart-speakers are transforming family life and creating new opportunities for brands to engage through voice-apps.
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Go from Advert to Opt-in with Conversational Direct Response Advertising
Boost customer engagement with Conversational Direct Response Advertising by Voxly Digital. Learn how brands can use voice and chat call-to-actions via Facebook Messenger, Amazon Alexa, and Google Assistant to instantly connect with consumers, capture details, and drive marketing opt-ins.
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BBC Match of the Day Magazine goes Voice-First
Voxly Digital brings the iconic BBC Match of the Day Magazine to Amazon Alexa and Google Assistant. Discover how we built an engaging voice-first experience for football fans, preserving brand magic and creating interactive entertainment.
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Voice in the Big League
Discover how Amazon Alexa and Google Assistant are transforming sports engagement. Voxly Digital explores the rise of voice apps in sports, offering new opportunities for fan engagement, live coverage, and brand loyalty through smart speakers.
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