Travel AI
Travel and tourism brands are using Conversational AI to enhance customer engagement by offering 24/7 support, personalized travel recommendations, and seamless booking processes. AI-driven tools help streamline customer interactions, automate FAQs, and provide instant assistance with itinerary changes or booking confirmations.
Additionally, they boost e-commerce by integrating upselling opportunities for hotels, flights, and experiences directly within the conversation, leading to improved conversion rates and customer satisfaction.
Here are some of the brands we've helped go #AI-First
Our Case Studies
Bristol Airport (UK) | Conversational AI Customer Service Chatbot
Bristol Airport (BRS) is at the forefront of innovation in the UK transport sector, and saw the opportunity to leverage Generative Artificial Intelligence (AI) to re-shape the way they inteact with passengers.
“Customers to Bristol Airport historically have a lot of questions around areas like parking or security, especially when plans change”, said Richard Thomasson, Head of Customer Operations Bristol Airport. “An AI chatbot from Voxly Digtial is a great opportunity to make a difference - providing real-time answers and 24/7 information”.
About Us
Voxly helps global brands scale their digital capabilities in Advertising, Commerce, and Customer Support with AI.
We offer Voxly Vision: An Agentic AI Co-Pilot that scans advertising creative to ensure compliance against complex brand rules and responsible marketing regulations. By replacing slow manual sign-offs with near-instant reporting, it helps protect brands from costly legal fines and reputational damage while accelerating speed-to-market.
We also offer AI based solutions for Conversational Marketing and Customer Service. Our clients include Diageo (multiple brands including Don Julio, Baileys, etc), the UK Royal Navy, and Bristol Airport in the UK.
Led by Ravi Lal and Elliot Brock, we are based in Paddington, London, and our services span strategy, design, development, and in-life optimization.
Voxly is a trading name owned by Dolphin Haley LTD, and we hold both ISO 27001 and Cyber Essentials certifications.